Privacy Policy
Effective Date: 29 August 2024
1. Introduction
This Privacy Policy explains how [Your Company Name] (“we,” “our,” “us”) collects, uses, and shares personal data when you use our website and mobile application (collectively, “Services”). We are committed to protecting your privacy and ensuring your data is handled securely and in compliance with UK and EU laws.
2. Data Controller
Clique Hub is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
- Email: privacy@cliquehub.co
3. Information We Collect
We may collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, postal address.
- Account Information: Username, password, and account preferences.
- Device Information: IP address, device type, operating system, and unique device identifiers.
- Usage Data: Information about how you use our Services, including browsing history, search queries, and page interaction data.
- Location Data: Geographic location based on your IP address or GPS data from your mobile device.
- Payment Information: Credit card details and billing information (if applicable).
4. How We Use Your Information
We may use your personal data for the following purposes:
- Service Provision: To provide, maintain, and improve our Services.
- Account Management: To manage your account and provide customer support.
- Communication: To send you updates, newsletters, and promotional materials (with your consent).
- Analytics: To analyze how our Services are used and to improve user experience.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have provided your explicit consent for specific purposes.
- Contract: Where processing is necessary for the performance of a contract with you.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights.
- Legal Obligation: Where processing is necessary to comply with our legal obligations.
6. Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party vendors who assist us in operating our Services (e.g., hosting, payment processing).
- Business Partners: Partners we collaborate with to offer joint services or promotions.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- Third-Party Analytics: For performance tracking and analytical purposes, using anonymized or pseudonymized data where possible.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK and European Economic Area (EEA) that may not have the same level of data protection as your home country. We ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or equivalent legal mechanisms.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once data is no longer needed, we will securely delete or anonymize it.
9. Your Rights
Under the GDPR and UK data protection laws, you have the following rights:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (the “right to be forgotten”).
- Right to Restrict Processing: Request restriction of processing under certain conditions.
- Right to Data Portability: Request a copy of your data in a commonly used format.
- Right to Object: Object to the processing of your data for direct marketing or legitimate interests.
- Right to Withdraw Consent: Withdraw your consent at any time for data processing based on consent.
To exercise any of these rights, please contact us at privacy@cliquehub.co.uk.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Services, analyze usage, and provide targeted advertisements. You can manage your cookie preferences through your browser settings or our cookie consent tool.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, via email or other notification.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@cliquehub.co
Clique Hub is committed to protecting your privacy and ensuring your data is handled securely and in compliance with UK and EU laws.